John Paul Retreats is committed to protecting people’s personal information. This policy sets out the basis on which we will process any personal information we collect from you, from published sources and public registers, or that you provide to us.
The types of information we collect
How we may use your personal information
1. To provide you with information (including fundraising or volunteer activities), services or products you have requested or which we feel may interest you where you have consented to being contacted.
2. To allow you to participate in interactive features on our website, when you choose to do so, for example, we may help you complete forms by inserting your contact details for you to edit.
We are legally required to hold some personal information to fulfil statutory obligations, for example the collection of Gift Aid or to support certain financial transactions. We will hold information about your details so that we can respect your preferences for being contacted by us.
How we will contact you
If we contact you by phone or letter, we will not contact you again if you ask us not to. You can contact us to change your contact preferences by calling 07974-454-856. We will never contact you to send you information about how you can support John Paul Retreats by email or text unless you have given us your prior permission.
How we handle your information and other organisations
How we handle direct debit or credit card information
John Paul Retreats will ensure that when collecting sensitive information over the internet such as debit cards, credit cards or personal information that this done so securely. No debit card, credit card or banking information is kept on file. To protect yourself when sending us sensitive information, please ensure that you use devices running supported operating systems that are regularly patched, and incorporate some form of malware protection. Only connect your devices to networks that you trust.
Following links to third-party websites
Posting or sending inappropriate content
If you post or send any content that we believe to be inappropriate or content in breach of any laws, such as defamatory content, we may use your personal information to inform relevant third parties such as your internet provider or law enforcement agencies.
Posting or sending content that you do not own
We have the right to disclose your identity to any third party claiming to own any content that you posted.
In cases when we use external websites provided by other organisations such as Twitter or Facebook, then we would ask you to consult their privacy policies.
How to access your personal information
You have a right to know whether or not John Paul Retreats holds any information about you (personal data) and a right to be provided with your information within 40 days in accordance with the Data Protection Act.
You can request your personal information by writing to: John Paul Retreats, Flat 1-3, 1 The Terrace, Ardbeg Rd. Rothesay, Isle of Bute, PA20 0NP. Scotland. We do not make a charge for this. It'll help us to find your information if you can tell us something about the nature of your contact with us. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.